Customer ReviewsforAJR Public Adjusters LLC

Wonderful company that was so knowledgeable and helpful during each step in the process. Great communication throughout the whole thing. Absolutely worth their weight in gold!!

******:It was indeed our pleasure to work with you for your insurance loss. We know you are a busy realtor, and we appreciate that our meetings were always timely and to the point. There was no chit-chat; there was business to be conducted. We do not have power of attorney and can only submit with prior authorization from our clients. Communication and keeping our clients informed every step of the way is one of our guiding principles. These claims are not AJR claims but always the insured's claim.We appreciate your taking the time to let others know about your experience with AJR.

If his is your first time dealing with property claim with your insurance company and you don't know the process, I highly recommend that you hire a competent public adjuster to help you navigate through the claim process. This is not your typical car collision case which is straight forward for claim. Property claims are complex and large sum is involved, it's insurance's company's objective to pay you less. Our apartment had a fire, and the insurance company assigned a claim adjuster for us. He told us not to worry about the figures, it's complex, and just let him do his job. Two weeks into the process he didn't communicate with us and let us in the dark. I decided to hire a public adjuster to help us navigate through. After a through reviews, we hired AJR. That was the best decision we ever made. ***** is competent, detail oriented, read every line and clause to figure out what is covered on our insurance. Not only he caught MANY mistakes by the insurance company's adjuster, he also follow through with the company. He fought for us relentlessly and was able to get every dollar we deserve and get coverage on. You need someone who is truly on your side and go to bat for you. ***** and ***** is an effective pack, I highly recommend them.

Thank you for your kind words.We recall when you first contacted ***. You asked pertinent questions about how we handle claims and our process. I can confirm you did a thorough review and admit we were still determining if you would hire us, as you said you would be back in touch within the week. To our surprise, you called back 5 minutes later and hired us to work on your insurance claim.Our job is to represent our clients, ensuring maximum recovery. The way we do this is to scrutinize everything the insurance company provides. When we catch mistakes, we engage full force to recover what is rightly owed to our clients.It brings us great joy that you were pleased with AJR's services. As noted, we work hard for our clients, and to be recognized with an appreciated note is more than we could ask for.Thank you again for trusting your claim to AJR; we are pleased we exceeded your expectations.

One word. SUPERSTARS! ***** and ***** make insurance claims look easy! They know what they are doing, they know the industry, they know how each insurance company handles claims. They are worth double their fee for all the work they do! They are thorough from start to finish. And very aggressive in getting you paid, quickly! I cannot say anything negative about these two. They helped our family when we needed it. And they did one bang up job! Thank you for everything!

*****, We appreciate your acknowledgment of our knowledge. With over 30+ years in the industry, we have worked with most insurance companies and understand how they try to settle claims without the insured's final interests in mind. We know it was a trying time for the family and are glad we were able to assist and take the stress of dealing with the loss off of your family's mind. Thank you for trusting AJR with your claim,

Lifesaver? Godsent? Luck? I've never heard of a public adjuster before until a family member told me to search one out. I am so glad I did!After heavy monsoon rains and winds caused water to enter our home, we contacted our insurance agent to notify them that we would be filing a claim. We were "advised" against it as "so far all monsoon claims have been denied due to homeowners not doing yearly maintenance on their roofs." I didn't know that was even required. So just when I was going to take the loss and absorb what we estimated would be a *****K job, I was told about the public adjuster service. Interested, I did my research and found a couple to interview. None of the big companies even bothered to call or email me back, guess I was too small a job for them. One that did, a few days later, wasn't interested. AJR responded immediately, on a Sunday night, and set up an appointment for the next day. ***** met with me and told me straight out that this would be a battle, but he was willing to take the challenge and see what he could do. ***** immediately took over communicating with the insurance company and the adjuster. He attended every vendor meeting at the house and was there to answer questions, provide input, feedback, and support. In a word, ***** is a Pitbull, but he's the pit bull that's on your side! Don't expect any coddling, he will be very straight forward and ***** with you. Most importantly, he knows the nuances of the policies and helps to maximize your claim.At the end of the journey, we ended up with a new roof, new floors, new interior paint, vents cleaned, windows washed and elated to be back in a totally renovated house! And while the work was being completed, we were housed in a similar property. I can honestly say all this would not have been possible if not for ****************** ********* of insurance policies. His guidance and assistance are unmeasurable! I cannot recommend AJR Public Adjusters enough! And a HUGE thank you to *****!

******: We also would like to thank your family member. Because of their concern and suggestion, we know you made the right decision with your claim, looking for a PA, and we feel fortunate that you chose us to represent you.One of the most important jobs we have is to show up, represent and ensure a positive outcome for our clients. We are thrilled you recognized our job and appreciated our technique. Our style may not be for everyone, but we know those engaged with our services have not been disappointed. We are there for our clients as soon as the contract is signed until the bitter end when all possible monies have been recovered from the insurance company.We are glad you are back in your beautifully renovated home and are happy. We appreciate your positive comments and your willingness to share with others.

***** and ****** are honest, dependable and professional. ***** was extremely helpful, and he is truly interested in helping his client, not just the collection of money. ***** has your best interests in mind and provides the best advice possible.***** knows exactly what the insurance company is up to. He stated step by step, in advance, of the insurance company devious plot which unfolded exactly accordingly. ***** is very knowledgeable and experienced. ***** tells it as it is, and is aggressive and I felt I had a bulldog in my corner.It was such a relief to find such an extremely honest, reliable, trustworthy, hardworking, selfless and ethical public adjuster, who I became dependent on.I highly recommend AJR Public Adjusters. I do not know what would have happened without their assistance, and dread to think about it.

*********, your review was unexpected and appreciated more than you can imagine. With our few interactions, that you walked away with the feelings about AJR brings us such joy. An essential quality of our relationships is helping our clients with honesty, integrity, and above all, ethics. Our clients depending on us and our 33+ years of experience is why we do this. We never want our clients to be at a disadvantage with the insurance company, and we recognize the importance of providing pertinent information related to each insured we assist. Fortunately, you did not have to think about how you would have handled your claim without us; we were in your corner from the minute you called.

I found *** searching through public adjuster companies on the BBB, and I decided to call them based on the positive reviews I found. From the very first phone call my experience with ***** and ***** was awesome. ***** took the time to understand all the details of my claim in that initial phone call, and the next day they both came out to observe the damage firsthand. From that moment I was able to hand all the busy work over to them and not worry about the endless emails and follow-up phone calls that had to be managed with the insurance company and the construction company completing the estimate. ***** provided lots of updates along the way and worked hard to make sure every area of damage was included in the claim. If you are looking for a reliable, hard working, always responsive public adjuster who will fight for you, this is the company!

******, we are thrilled your search through the BBB led you to AJR. Our #1 priority is customer satisfaction; clearly, your research provided information that confirms what you state here. We are the valley's A+ BBB-rated Public Adjuster for a reason. To utilize Bruce's 33+ years of experience handling your claim and taking the worry off your shoulders is what we do best. As you experienced, communication is crucial, and yes Bruce provides updates every step of the way, knowing this is your claim and we are your advocate.