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Business ProfileforOppLoans
Current Alerts For This Business
On April 6, 2021 the District of Columbia Attorney General's office filed a lawsuit in the Superior Court of the District of Columbia. Charges filed allege the business is in violation of the Consumer Protection Procedures Act prohibiting exorbitant interest rates that were up to eight times higher than District's 24% rate cap . For more details go here.
On November 30, 2021, the District of Columbia Attorney General's Office announced that Opportunity Financial, LLC (OppFi), will pay $1.5 million to refund over 4,000 District consumers who were charged exploitive interest rates by the company, waive over $640,000 in interest owed by those consumers, and pay $250,000 to the District. The settlement resolves the lawsuit filed on April 6, 2021. For more details, go here
At-a-glance
Customer Complaints
246 complaints closed in last 3 years
100 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 130 E Randolph St Ste 3400, Chicago, IL 60601-6379
- BBB File Opened:
- 9/5/2012
- Years in Business:
- 14
- Business Started:
- 10/6/2009
- Business Started Locally:
- 10/6/2009
- Business Incorporated:
- 12/7/2015
- Accredited Since:
- 1/1/2016
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Opportunity Financial, LLC
- Hours of Operation
Primary
- M:
- 7:00 AM - 7:00 PM
- T:
- 7:00 AM - 7:00 PM
- W:
- 7:00 AM - 7:00 PM
- Th:
- 7:00 AM - 7:00 PM
- F:
- 7:00 AM - 7:00 PM
- Sa:
- 9:00 AM - 4:00 PM
- Su:
- 12:00 PM - 5:00 PM
- Business Management
- Mr. Todd Schwartz, Corporate Manager
- Donielle Johnson, Compliance Manager
- Contact Information
Principal
- Mr. Todd Schwartz, Corporate Manager
Customer Contact
- Donielle Johnson, Compliance Manager
- Additional Contact Information
Phone Numbers
- (312) 212-8079Other Phone
- (312) 212-8079
Customer Complaints
246 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/01/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
659 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Catrina R
04/16/2024
OppLoans Response
04/18/2024
Thank you for your feedback! We appreciate your business and value you as a customer!
Best regards,
The ********************** Team
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