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          Maki Body Shop, Inc. has 1 locations, listed below.

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            Business ProfileforMaki Body Shop, Inc.

            Auto Body Repair and Painting
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/6/2019

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            According to the information provided by Maki Body Shop, this company offers auto body repair, auto body paint, auto windshield and glass.

            Products & Services

            Auto body repair, auto body paint, auto windshield and glass.

            Business Details

            BBB File Opened:
            9/12/1997
            Years in Business:
            26
            Business Started:
            9/12/1997
            Business Started Locally:
            9/12/1997
            Business Incorporated:
            12/4/2014
            Accredited Since:
            4/6/2019
            Type of Entity:
            Corporation
            Business Management
            • Brian Maki, Owner
            • Dylan Maki, General Manager
            Contact Information

            Principal

            • Brian Maki, Owner
            • Dylan Maki, General Manager

            Customer Contact

            • Dylan Maki, General Manager
            Additional Contact Information

            Fax Numbers

            • (218) 326-9792
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Choosing a mechanic for auto repair and service

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/06/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            My vehicle (2013 **** Explorer) was brought to **** Body and Glass on 6/19/23 with a date of completion scheduled on 6/23/23 given by staff at **** Body and Glass. When I called on 6/23/23 to see when I could pick up my vehicle, I was told the work has not yet been started. In the meantime they never called to inform me that it wouldnt be worked on and never asked if I needed my vehicle back or would need a lonaer. I called back on Monday 6/26/23 to check if the vehicle was being worked on and what the expected date of completion would be. The staff I spoke with informed me that the vehicle was in disassembly and thought it would be done Thursday or Friday. When I called back on 6/28/23 to check on the status, a different staff that I hadnt spoke with previously, informed me that my vehicle had not yet been repaired or even started. Staff that I had spoke with on 6/26/23 had lied to me on the status of my vehicle. I stated that I would need my vehicle back by 7/7/23 due to work purposes and stated that if that was not possible, I would come and get my vehicle or I would need a loaner vehicle. The staff at this time spoke with the owner who ensured that the work would be done by 7/7/23 and I need not pick up my vehicle. Today, 7/6/23 I called back on the status of my vehicle. When I spoke with the staff, they now state that the vehicle wont be done by this Friday and said that they never ensured it would be by 7/7/23 and asked who told me that. I stated that they specifically discussed with the owner who ensured this. I then stated that I would need a loaner to which they responded, they dont currently have any available. My vehicle has now been there nearly 3 weeks total, and almost 2 weeks after the date it was supposed to be completed. They still do not have an expected date of completion and are not able to offer me a loaner vehicle. Had they not started the work I would pick my vehicle up and bring it elsewhere as this is going to cause transportation issues
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Minnesota and North Dakota

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