Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

That Car Place has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThat Car Place

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    443 Exeter Rd., London, ON N6E 2Z3
    BBB File Opened:
    4/2/2000
    Years in Business:
    27
    Business Started:
    1/4/1997
    Business Incorporated:
    1/4/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Business Management
    • Mr. Diya Rashmawi, General Manager/CEO
    • Kal Idriss, Sales Manager
    Contact Information

    Principal

    • Mr. Diya Rashmawi, General Manager/CEO

    Customer Contact

    • Mr. Diya Rashmawi, General Manager/CEO
    • Kal Idriss, Sales Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    20/04/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    My husband and I bought a car from That Car Place Inc. on March 22th 2022 and it got inspected March18th 2022. After receiving the car there was a shaking/ vibration, pulling to right going on, I called ***** **** explained what was happening, brought car in I believe the following week. I was told that new brakes, two rotors on front wheels done & wheel alignment. I picked up the car, I was still feeling the vibration still, called 2 days later brought the car back in April6th, got a wheel rotation done I was told. I have no paperwork showing what real work was done. Brought car home again, still felt some vibration going on. Got my husband to verify that there was still a problem with the car. I called ***** twice, left two messages with secretary , no return calls back. My husband called and explained what was happening with the car vibration, now it was on the right front side. We suggested we bring it to our mechanic and see what the problem was. My mechanic ******* **** found that right rear tire had a plug in sidewall which is a safety issue, and the left rear tire had a shifted belt, that is safety as well. Two different sets of tires on the vehicle. So we Finally got an answer to what was happening. I explained to ***** that we would like our mechanic to fix car as we have our vehicle at That Car Place mechanic and he didn't find the problem after twice bringing it there and now finding out safety issues were in play. I asked ***** if he could cover the cost since his mechanic couldn't resolve the issue and I was told that he would cover the cost of tires that his mechanic would find himself. I had mentioned that they That Car Place should be paying for this as the mechanic isn't doing his job correctly and safely. ***** then replied back to me on the phone saying he will etransfer me the money of the cost of what his mechanic finds for tires. My dispute is that That Car Place should be paying me in full what I just paid $406.72 for the tires.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Western Ontario

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.