Business ProfileforBest Choice Auto Care

On 12/29/23 i made an appointment for oil change, tire rotation and 29 point safety inspection. I arrived an hour early and told Craig if it was okay that I arrived sooner cause if they cant take my car in we were to come back at our scheduled time. He told us not to worry and he will have it ready soon. We waited Hour and 30 mins. Finally the mechanic f pulled the car out and had to wait to be checked out Craig finally finished his phone call and started ringing us up. When i asked Craig did they find anything wrong with the car about, he rudely and loudly said that the last time they inspected my car and found issues, I shopped around and got it done elsewhere and therefore they wont inspect it again if i wont repair the suggested repairs at their shop right there and then he also said you should have taken the car there. I was appalled at his arrogance and attitude and him dictating me that I cant shop around for better prices.When I questioned what took so long since they didn’t even do the so called 24 points free inspection, he said it was my fault that i came in early he had to take care of his appointments first which he failed to tell me when I checked in !. All this was taking place with another customer sitting there waiting and i am sure she heard everything that was being discussed . I was embarrassed, emotional, and shocked and i simply just paid the amount he charged me and as i was walking out, Craig said next time don’t bother coming back. I was so upset and shocked and felt uncomfortable, unwanted simply because i was a smart buyer and didn’t fell prey to his outrageous repair costs and drove out of there quickly as possible. After i got a hold of my self i did called the shop back and Talk to Brad and explained how i was treated and asked him for the number of the owner since it’s privately owned . He said he don’t have the number but he will pass the information to the owner and they will contact me . As of Today 1/4/23at 3:15 p.m no one has contacted me. I have also noticed the next oil-change reminder sticker has not been changed with a new updated sticker ( see attached ) so I really don’t believe they changed my oil either I therefore like to have refund since i did not get the services i paid and i was entitled to.