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Find a Location

CertaPro Painters of Madison County, IL, Webster Groves & Florissant, MO has 1 locations, listed below.

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    Business ProfileforCertaPro Painters of Madison County, IL, Webster Groves & Florissant, MO

    Painting Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/7/2014

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Painting Contractors, Acoustic Ceiling Removal, Blasting Supplies, Carpenter, Color Consultant, Commercial Painter, Commercial Painting Contractors, Deck Cleaning, Deck Repair, Kitchen Cabinet Refacing, Kitchen Cabinets, Pressure Washer
    Wall Texturizing, Wallpaper Hangers, Wallpaper Removal

    Business Details

    Location of This Business
    1063 S State Route 157 # 2-206, Edwardsville, IL 62025-3695
    BBB File Opened:
    12/23/2013
    Years in Business:
    10
    Business Started:
    7/1/2013
    Business Started Locally:
    7/1/2013
    Business Incorporated:
    7/1/2013
    Accredited Since:
    8/7/2014
    Type of Entity:
    Corporation
    Alternate Business Name
    • Freesecorp, Inc.
    • CertaPro Painters
    • CertaPro Painters of Madison County IL & North County MO
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Eric D Freese, Owner
    Contact Information

    Principal

    • Mr. Eric D Freese, Owner

    Customer Contact

    • Mr. Eric D Freese, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/31/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    The painters did an excellent job on our house. However, after receiving a bid to paint all of the woodwork on the front of our house, *****, the office manager, upped the price by about 10% to finish the trim around the lower windows and front door. When we submitted a check for the amount originally agreed upon, ***** threatened to place a lien on our home if we didn’t pay the additional amount. We are very happy with the people we had face to face contact with (the painters and ******) but cannot understand how CertaPro painters can justify increasing the price after submitting a bid based on a face to face meeting with **** ******, the owner. The items we wanted painted were clearly communicated to him when he was here to examine the house for the estimate.
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark H

    5 stars

    08/31/2023

    CertaPro got our job completed in the time we very much needed. Thanks to their staff for the great service they provided.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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