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Find a Location

Comcast Corporation has 918 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Comcast Corporation

      1701 John F Kennedy Blvd Philadelphia, PA 19103-2838

    • Comcast Corporation

      330 Billerica Rd Chelmsford, MA 01824-4140

    • Comcast Corporation

      PO Box 6505 Chelmsford, MA 01824-0905

    • Comcast Cable

      4008 N DuPont Hwy New Castle, DE 19720-6314

    • Comcast Cable

      5 Bellecor Dr New Castle, DE 19720-1763

    Business ProfileforComcast Corporation

    Cable TV
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Minnesota v. Comcast

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

     

    On December 21, 2018, the Attorney General for the State of Minnesota filed a lawsuit against Comcast Corporation and its subsidiary Xfinity. The lawsuit alleges that the business is in violation of Minnesota’s Consumer Fraud Act and Uniform Deceptive Trade Practices Act. Specifically, the complaint claims that Comcast has overcharged consumers, charged consumers for unordered products, and failed to deliver promotional Visa gift cards promised in exchange for signing up. The matter is pending.



    See all additional business information

    At-a-glance

    Customer Reviews

    1.22/5stars

    Average of 3,573 Customer Reviews

    Customer Complaints

    24,431 complaints closed in last 3 years

    9,739 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Cable TV, Internet, Phone, Security

    Business Details

    This is a multi-location business.

    Find a Location

    Comcast Corporation has 918 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Comcast Corporation

        1701 John F Kennedy Blvd Philadelphia, PA 19103-2838

      • Comcast Corporation

        330 Billerica Rd Chelmsford, MA 01824-4140

      • Comcast Corporation

        PO Box 6505 Chelmsford, MA 01824-0905

      • Comcast Cable

        4008 N DuPont Hwy New Castle, DE 19720-6314

      • Comcast Cable

        5 Bellecor Dr New Castle, DE 19720-1763

      Headquarters
      1701 John F Kennedy Blvd, Philadelphia, PA 19103-2838
      BBB File Opened:
      1/16/1990
      Years in Business:
      60
      Business Started:
      7/28/1963
      Business Started Locally:
      3/4/1977
      Business Incorporated:
      3/5/1969
      Type of Entity:
      Corporation
      Alternate Business Name
      • Comcast Communications
      • Comcast Cable
      • Comcast Cable Communications Inc
      • Xfinity
      • CN8
      • Comcast
      • Xfinity Mobile
      • Internet Essentials
      Business Management
      • Mr. Brian Roberts, Chairperson/CEO
      • Mr. Michael Cavanagh, President/CFO
      • Mr. Colin Padgett, Compliance Director
      • Ms. Emma Brown, Regulatory Sr. Manager
      Contact Information

      Principal

      • Mr. Brian Roberts, Chairperson/CEO

      Customer Contact

      • Mr. Colin Padgett, Compliance Director
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      24,433 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/05/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      I've just spent the better part of 3 hours on the phone or trying in some way to communicate with Xfinity. The organization is so large that they cannot properly process customer issues or concerns.I raised a complaint (or what I believe to be one *************)My contract has expired, I was not notified about this, Other companies generally send you an email, Xfinity, no, they will let it roll over into an unagreed contract with an unagreed price.My new billing amount is a 68% increase to what I pay today, I've tried to make a complaint although I'm told I will be getting a call back. I'm shocked at this poor business practice, we've been with xfinity for a while now and I've never had this problem before or with any other provider. Everyone should be mindful of this and how it is a potential 68% increase to your billing if your contract has expired, but guess what, you need to keep track of that yourselves as they won't tell you.
      Read More

      Customer Reviews

      3,573 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Heather M

      1 star

      04/10/2024

      Xfinity sells there products like a used car salesman sells cars. They will tell what you want to hear, true or not . Poor customer service!!!! Also all reps will give accurate information just to pass you along .

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

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