Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Ace Home Improvements has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforAce Home Improvements

            General Contractor
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.72/5stars

            Average of 43 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/24/1972

            Years in Business: 67

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            10/24/1972
            Years in Business:
            67
            Business Started:
            1/1/1957
            Business Incorporated:
            1/1/1957
            Accredited Since:
            10/24/1972
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 13VH00117400 for this business, issued by NJ Division of Consumer Affairs

            These agencies may include:

            NJ Division of Consumer Affairs

            124 Halsey Street, 7th Floor, PO Box 45027

            Newark NJ 07102

            (973) 504-6200

            https://newjersey.mylicense.com/verification/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Ace Aluminum
            • Ace Aluminum Products Co., Inc.
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:00 PM
            T:
            8:00 AM - 4:00 AM
            W:
            8:00 AM - 4:00 PM
            Th:
            8:00 AM - 4:00 PM
            F:
            8:00 AM - 4:00 PM
            Sa:
            8:00 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Mr. David Fisher, President
            Contact Information

            Principal

            • Mr. David Fisher, President

            Customer Contact

            • Mr. David Fisher, President
            Additional Contact Information

            Fax Numbers

            • (732) 617-4075
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Hire a reliable and trustworthy contractor

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/05/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            43 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tina L.

            1 star

            03/05/2024

            Not even worth the 1 star I am rating them. Signed up for new roof in 2020. They told me it would take 1 week but they couldn't start until the spring (It was Oct). They called back in Nov and said they could do it now! So excited I agreed. They ripped of the roof and a week later told me they cant finish it until the spring. They covered half ******* with a tarp to be there all winter in the snow! They didn't finish this until May. Called them back because ******* was leaking from a skylight that they closed up. They fixed it and then I get a bill for another $375 - they never told me they would be charging me and I did not agree to this before the services were rendered. I explained this and no response...over 2 years later I receive a bill for this again! Not worth the aggravation - find a different contractor to fix your home!

            Ace Home Improvements Response

            03/11/2024

            There are a lot of facts that are not accurate in your negative review. First you contracted with Ace to do a new roof for you on November 29, 2018. (Not Oct. 2020). We completed your shingled roof on January 21, 2019. As we explained to you then, you have a flat roof as well that requires the temperature to be warmer for the roof to adhere. We did a courtesy tarp over that portion of your roof and explained to you that we would be back in the spring when the weather gets warmer to do this portion of your roof. We did in fact complete this portion of the roof in the spring on May 16, 2019. There was no issues or complaints at that time and the roof was paid in full. Then in February 28, 2021 you called about a leak. You asked us to send someone out to evaluate the leak. We sent our roofer out. If it was under warranty there would be no charge. The leak was around your existing skylights that were not replaced and not under warranty. We sealed around them and billed you $375 for the service call. You have not paid your balance. This entire bad review was because we recently called you to collect payment for your balance due.

            Local BBB

            BBB Serving New Jersey

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.