Business ProfileforSumma Health Centers

To Whom it may concern I call in February and spoke to one of your associates in reference to two uncashed checks. I was requesting a stop and reissue. I was told to send the checks back to you so it could be reviewed and reprocessed. I sent the checks. As of this writing I have not hear anything. I call and spoke to a very nice gentleman in you billing department. He could not locate anything in reference to these two checks. I sent another letter, again no response. I called back and asked to speak to a Manager in your billing department, who could not help. She provide me with this address. I feel this shows a great deal of lack of respect and terrible business practices. The inability to locate an uncashed check and not responding to an honest inquiry. I have attached a copy of the overpayment refund checks in question that I send in Febuary. Could you please review and process my request to stop and reissue to the address provided. I have also sent copies of this letter to Summa Health Systems CEO Dr. Cliff Deveny, The Ohio Attorney General and the Better Business Bureau of Ohio. See Attached