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          Find a Location

          ONELIVE, LLC has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • ONELIVE, LLC

              9600 Escarpment Blvd. Suite #745-259 Austin, TX 78749

            • One Live Media

              5391 Three Notched Road Crozet, VA 22932

            • One Live Media

              1392 Sarah Pl STE B Ontario, CA 91761-1433

            • ONELIVE, LLC

              410 Baylor St Ste B Austin, TX 78703-5312

            • ONELIVE, LLC

              7000 Burleson Rd Bldg A # 100 Austin, TX 78744-3213

            Business ProfileONELIVE, LLC

            Event Ticket Sales
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            9600 Escarpment Blvd.

            Suite #745-259

            Austin, TX 78749

            Visit Website
            (512) 371-6924

            Business hours

            9:00 AM - 6:00 PM
            Business Hours
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            Closed
            Closed

            Customer Reviews

            1.33/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            26 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Tickets, VIP Packages, Branded Merchandise, Fan Club Memberships, Digital Downloads

            Business Details

            This is a multi-location business.

            Find a Location

            ONELIVE, LLC has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • ONELIVE, LLC

                9600 Escarpment Blvd. Suite #745-259 Austin, TX 78749

              • One Live Media

                5391 Three Notched Road Crozet, VA 22932

              • One Live Media

                1392 Sarah Pl STE B Ontario, CA 91761-1433

              • ONELIVE, LLC

                410 Baylor St Ste B Austin, TX 78703-5312

              • ONELIVE, LLC

                7000 Burleson Rd Bldg A # 100 Austin, TX 78744-3213

              Headquarters
              9600 Escarpment Blvd. Suite #745-259, Austin, TX 78749
              BBB File Opened:
              1/25/2012
              Years in Business:
              13
              Business Started:
              10/1/2010
              Business Incorporated:
              9/28/2011
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Sports & Music One Live
              • Music One Live
              Hours of Operation

              Primary

              M:
              9:00 AM - 6:00 PM
              T:
              9:00 AM - 6:00 PM
              W:
              9:00 AM - 9:00 PM
              Th:
              9:00 AM - 6:00 PM
              F:
              9:00 AM - 6:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Ms. Hollye Day, COO
              • Mr. Chris Gugenheim
              • Miss Briana Alva, Customer Support Dispute Manager
              Contact Information

              Principal

              • Ms. Hollye Day, COO
              • Mr. Chris Gugenheim

              Customer Contact

              • Miss Briana Alva, Customer Support Dispute Manager
              Additional Contact Information

              Fax Numbers

              • (866) 521-9734
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying tickets to the big game or concert? Don't get scammed

              Customer Complaints

              26 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/26/2023

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              I placed an order on 12/19 for two day shipping, paying $25.38 for this expedited shipping time. I have now sent 4 emails and also attempted to call without any response or confirmation that this item has shipped.
              Read More
              Read 25 More Complaints

              Customer Reviews

              12 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sarah

              10/19/2021

              Placed an order and was given confirmation, followed by tracking info once my item had shipped. When I received it I needed to exchange for a different size, emailed them and got a response the next day on the return policy and how to go about it. got my item returned and a new one coming with no issues. Thanks!!
              Read 11 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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