Business ProfileforSumma Health System

This complaint has to do with three medical charges for the same exact procedure since July 6th of last year. Once I got my own insurance in June of 2023 I went to my appointment and asked if they new my insurance had changed. I gave them my insurance card and they never had me sign a good faith estimate nor did they tell me the pricing would be any different than it has been. Even if they were to say they had me sign one, I was prescribed medicine that would leave me legally unable to sign with consent. I received the first bill of $786 which I signed up for a payment plan for, was surprised by the amount but knew my insurance wasn't as great as my previous plan through my Father. The second bill I got on Oct 5th 2023, was the same and was pending insurance for a couple of months. I brought this up to the staff and my insurance to no resolve. I mentioned the situation to two unaffiliated medical providers I see and they mentioned that I should have gotten a good faith estimate as soon as my insurance changed. I brought this up and it was ignored. I then received a bill for my most recent procedure and it was rated at $1,946. I immediately contacted my providers office at Summa Urology on ** **** ****** ***** ** and they said they would look into it. The bills from July and February were taken off. I figured that was the resolution since again I've never signed a good faith estimate at this office. I then noticed they were both back on my bill and it was all the same as before. I've been attempting to reach an Ombudsman in order to help me resolve this but I have had no luck. I've canceled all future appointments with this office because I don't feel as though I'm being treated fairly or with any amount of concern in regards to billing. My provider Dr. Casey has been amazing and so has his assistant that helped with the procedures. My summa account is under Forest ******** my legal name is **** ******** birthdate ******** for verification purposes